Custom Software Applications

Frequently Asked Questions

Do you develop custom software applications?

Yes, we do, but only in areas that are closely related to our own products and technical focus. We are not a general-purpose custom software agency.

Our work is centered around domain names, DNS, SSL certificates, domain monitoring, domain auctions, web infrastructure monitoring, security monitoring, and automation around these areas. If your requirement fits into this space, we may already have a standard tool available, an API you can use, or a related feature planned in our development pipeline.

If your project is unrelated to what we already do, we are probably not the right team for it. For example, we generally do not take on custom websites, mobile apps, internal business dashboards, ecommerce projects, CRM systems, booking systems, or unrelated SaaS development work.

Can I build my own tool using your APIs and documentation?

Yes. In the current vibe coding era, many users can build useful internal tools, scripts, dashboards, and automations themselves with the help of AI coding assistants, API documentation, and example code.

If you are comfortable experimenting with code, we encourage you to first explore our API documentation and product guides. For many use cases, you may be able to create your own workflow using our existing software, APIs, exports, command-line tools, or simple scripts.

This is often the fastest and most cost-effective option, especially for small automations, one-off reports, data exports, monitoring scripts, integrations, or internal utilities.

When should I contact you for custom development?

Please contact us only if your project is serious, clearly defined, and closely related to the areas we already work in.

Good examples include a custom monitoring workflow using one of our APIs, a domain portfolio automation tool, an SSL certificate tracking workflow, a DNS or WHOIS reporting tool, a domain auction monitoring utility, or an integration built around our existing products.

Before contacting us, it helps if you already have a clear idea of what you want to build, what data or APIs are involved, and how the finished tool will be used. We are more likely to help when the requirement is specific and aligned with our existing software.

What are the costs involved?

Any custom software tool development generally requires a minimum fee of $750 (US). If your requirement is very basic, there most probably exists a free tool, a built-in product feature, an API-based approach, or a simple script-based solution for it.

Please contact us only if the requirement is important enough to justify custom development. If the project is related to our area of work, we will either provide a price quote, suggest an existing product or API-based approach, or point you to a more suitable alternative.

We are also not likely to work on any custom project that costs more than $5,000 (US) to you. This is because projects of that size would affect our own product development. In such cases we may be able to provide alternate suggestions.

Most projects will be split into two or more phases. The first phase alone will require prior payment.

How long will custom application development take?

If we do custom projects, we prefer the ones that can be completed within a few days or a maximum of two to three weeks.

We are not a good fit for open-ended projects, large product builds, or long-running software development engagements.

What kind of support do you provide?

After a project is completed, any free bug fixes and minor changes are allowed at no extra cost for up to 6 months. Any critical bug fixes will be provided free for up to 12 months.

We are flexible with features and pricing. It is possible to make adjustments in features and pricing after the work has started, based on mutual discussions.

For serious enquiries about custom software related to domain names, DNS, SSL certificates, monitoring, automation, or our existing products and APIs, please contact us.